FAQs

  • What products does Astored offer?
    Astored offers a diverse range of products designed to nurture, educate, and entertain babies and children. Our product lineup includes interactive toys, educational books, baby care essentials, nursery decor, and more.

  • Are Astored products safe for children?
    Yes, the safety and well-being of children are our top priorities. All Astored products undergo rigorous safety testing to meet or exceed industry standards, ensuring they are safe and suitable for children.

  • What payment methods does Astored accept?
    Astored accepts a variety of payment methods, including major credit cards, debit cards, and PayPal, providing convenient options for our customers.

  • How long will it take for my order to arrive?
    The shipping time varies depending on the product and the destination. Generally, it takes between 7 to 20 business days for the product to be delivered. However, please note that due to factors beyond our control, such as customs clearance and postal delays, shipping times may be longer in some cases.

  • Does Astored offer international shipping?
    Yes, we offer international shipping to select countries. Please note that additional shipping fees and customs duties may apply for international orders.

  • Can I track the status of my order?
    Yes, once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your order and estimate its delivery date. You can use our "Track Your Order" page.

  • How can I contact you?
    You can contact us by sending an email to support@astored.com. We strive to respond to all inquiries within 24 hours.

  • Where are your products shipped from?
    Our products are shipped directly from our suppliers located in various countries around the world. This allows us to offer a wide range of unique and innovative products at competitive prices.